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COVID-19 Response Update - MEDISCA, MEDISCA Network & LP3 Network

Prevention Procedures

As a company spanning over 50 countries around the world, we are witnessing the widespread effect of the Coronavirus (COVID-19) and are dedicated to minimizing the spread of this global pandemic. As such, the following procedures have been put in place and are effective immediately:

We recognize that these cancellations and changes will inconvenience many of our customers and we sincerely apologize for the disruption. As we continue to put the health and safety of our team, customers, and pharmacies as our first priority, we ask for your patience and cooperation in working to end this pandemic.


Product Availability

We appreciate you choosing MEDISCA as your compounding partner and would like to honor that relationship by continuing to supply you with high-quality products throughout this crisis. Although some products are in shortage industry-wide, we are working to minimize supply chain issues and would ask that you place orders based on your current needs and typical inventory flow.  Please note that some items (like facemasks, 70% IPA) are out of stock or in short supply but inventory is being replenished.  We will continue to closely monitor the shortages and keep you informed of any updates. 

We would also like to provide your pharmacies with resources and services that may enhance your ability to serve in this time of need. Compounding can offer relief and stability during traditional drug shortages and MEDISCA can help formulate alternative options for all wellness needs, including sanitizing, nutraceutical and medication needs. Please contact MEDISCA Network for ideas as your resource to formulas that could benefit your community and improve the overall health of your patients. Visit our page for available sample formulas to assist you in this time of need or call us at 1-866-333-7811 for any additional support.


Product and Packaging Safety

We have received several questions regarding the possibility of the virus spreading via product surfaces or packaging, and would refer you to statements made by the Center for Disease Control (CDC) and the World Health Organization (WHO):

“In general, because of poor survivability of these coronaviruses on surfaces, there is likely very, very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.”

       - Dr. Nancy Messonnier, CDC Director for Immunization and Respiratory Diseases, 26 February 2020

“The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.”

       - WHO Website “Q&A on Coronavirus (COVID-19)”, 9 March 2020

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